Customer portal · Chain of Custody
Open your traceability package
Enter the number from your invoice or delivery note along with your email. We'll send you a one-time code to open the package.
Package sign-in
Your email is used only to send the code and for access audit logs.
What's inside your package?
Complete documentation for traceability, EUDR and transport.
Origin map
GeoJSON harvest polygon shown on-page and downloadable.
EUDR references (DDS)
TRACES reference IDs of the DDS declarations you can carry forward.
Certificates & legality
FSC/PEFC certificates, delivery notes, harvesting permits.
Transport documents
Invoice, CMR, NIR and other commercial delivery documents.
For larger volumes
Opening dozens or hundreds of packages?
Instead of typing every number by hand, we offer API access for companies that regularly receive packages from many suppliers. Pull the map, DDS references and documents straight into your own system (ERP, compliance platform, internal portal). The access level (packages/day, auth, webhooks) is tailored to your need — talk to our team.
Request API access- API-key or per-client OAuth authentication
- Rate limits and quotas tuned to your plan
- Webhooks for new packages and updates
- SLA and dedicated support for commercial integrations
Need help?
Can't find your number or didn't receive the code? Contact the supplier who delivered your goods or write to us for help.
Contact support